Order Processing:
Orders are processed within 1-3 business days (excluding weekends/holidays) after payment confirmation.
Domestic Shipping (Pakistan):
Delivery typically takes 3-7 business days via standard courier. Express shipping options may be available at checkout.
International Shipping:
Delivery time varies depending on destination and local customs. Typically, it takes 10-20 business days. You are responsible for any customs duties, taxes, or fees in your country.
Packaging:
Orders are shipped in standard packaging. If you have specific packaging requests, please contact us in advance.
Shipping Charges:
Shipping charges are calculated at checkout and may vary depending on weight, size, destination, and shipping method.
Lost or Damaged Shipments:
If your order is lost or damaged in transit, please contact us at info@ziwacollection.com with your order number. We will coordinate with the courier service to investigate.
Changes to Shipping Policy:
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting.